Business Bondhu ("we", "us", or "our") operates an AI-powered social media automation service. This
Privacy
Policy explains how we collect, use, and protect your information when you use our service.
1. Information We Collect
We collect the following types of information:
- Account Information: Email address, business name, and phone
number
(optional) when you register.
- Facebook Page Data: Page access tokens, page names, and page
IDs for
pages you connect to our service.
- Message Data: Comments and messages received on your
connected Facebook
Pages, and AI-generated responses.
- Usage Data: Statistics about your usage of the service,
including reply
counts and subscription status.
2. How We Use Your Information
We use the collected information to:
- Provide and maintain our automated reply service
- Generate AI-powered responses to customer messages on your behalf
- Track and enforce subscription limits
- Improve our AI models and service quality
- Communicate with you about service updates
3. Data Sharing
We do not sell your personal information. We share data
only
with:
- Meta (Facebook): To receive and respond to messages via
their API
- Google (Gemini AI): To process and generate AI responses
- Service Providers: For hosting, database, and queue
management
4. Data Security
We implement industry-standard security measures
including:
- Encryption in transit (HTTPS/TLS)
- Secure password hashing (bcrypt)
- JWT-based authentication
- Row-level security in our database
5. Data Retention
We retain your data for as long as your account is active. Message history is kept for 90 days for
context
purposes. You may request deletion of your data at any time by contacting us.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Disconnect your Facebook Pages at any time
- Pause or cancel your subscription
7. Facebook Data Use
When you connect your Facebook Page:
- We access only the pages you explicitly authorize
- We use page tokens solely to respond to messages and comments
- We do not access your personal Facebook profile
- You can revoke access at any time through Facebook settings or our dashboard
8. Cookies
We use local storage to maintain your login session. We do not use tracking cookies or third-party
analytics.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via
email or a
notice on our service.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: support@socialagent.app